What is an Authorized Dealer

When mattress retailers claim to be an Authorized Dealer, it holds great importance in the mattress industry. Let's delve into what this designation entails and why it matters.

How Do you Know if your Mattress Retailer is an Authorized Dealer? 

The easiest way to tell if your mattress retailer is an Authorized Dealer is to take a look at their website. If they are not advertising the product you are wanting to purchase on their website then they are defiantly  not an authorized dealer. There are several unauthorized mattress dealers in Fort Lauderdale, Oakland Park area that are selling unauthorized and fake products. If your mattress should have an issue in the future, just know that you will not be protected by a Manufacture warranty if you purchase from an unauthorized dealer. 

An Authorized Dealer is a retailer that has been officially recognized and approved by the manufacturer to sell their products. This designation is not granted lightly and signifies a strong partnership between the retailer and the manufacturer.

So, what does it mean for you as a customer when you choose to purchase from an Authorized Dealer?

1. Genuine Products

When you buy from an Authorized Dealer, you can be confident that you are getting genuine products. Counterfeit or imitation mattresses can be a significant concern in the market, and purchasing from an Authorized Dealer eliminates this risk. You can trust that the mattress you receive is authentic and meets the manufacturer's quality standards.

2. Warranty Coverage

Authorized Dealers are authorized to provide warranty coverage on the products they sell. This means that if you encounter any issues with your mattress within the warranty period, you can rely on the Authorized Dealer to assist you with the warranty process. They have the knowledge and expertise to handle warranty claims effectively, ensuring a smooth and hassle-free experience for you.

3. Expert Guidance

Authorized Dealers have in-depth knowledge about the products they sell. They undergo training and receive updates from the manufacturer to stay up-to-date with the latest innovations and features. When you shop at an Authorized Dealer, you can benefit from their expertise and receive personalized guidance to help you choose the mattress that best suits your needs and preferences.

4. Customer Support

Authorized Dealers prioritize customer satisfaction and provide excellent customer support. They are committed to ensuring that you have a positive shopping experience from start to finish. Whether you have questions about the product, need assistance with the delivery process, or require post-purchase support, Authorized Dealers are there to help you every step of the way.

It's important to note that not all retailers can claim to be Authorized Dealers. This designation is reserved for select retailers who meet specific criteria set by the manufacturer. By choosing to purchase from an Authorized Dealer, you are making a wise decision that guarantees product authenticity, warranty coverage, expert guidance, and exceptional customer support.

At Mattress Xperts, we take pride in being an Authorized Dealer for renowned mattress brands like Sealy. Our commitment to providing genuine products, reliable warranty coverage, expert guidance, and exceptional customer support sets us apart. Shop with confidence knowing that you are choosing a trusted Authorized Dealer.

When it comes to purchasing a mattress, it's important to ensure that you are buying from an authorized dealer. Buying from an unauthorized dealer can have several negative consequences that can impact your sleep quality and overall satisfaction with your purchase.

One of the main risks of buying from an unauthorized dealer is the potential for counterfeit or fake mattresses. These mattresses may be made with inferior materials and construction, leading to poor support, discomfort, and a shorter lifespan. Additionally, counterfeit mattresses may not meet safety standards, posing a risk to your health and well-being.

Another issue with buying from an unauthorized dealer is the lack of warranty protection. Most reputable mattress manufacturers offer warranties to protect against defects and ensure customer satisfaction. However, these warranties are typically only valid when purchasing from authorized dealers. If you buy from an unauthorized dealer, you may not have access to warranty coverage, leaving you responsible for any repairs or replacements.

Furthermore, unauthorized dealers may not provide the same level of customer service and support as authorized dealers. If you have any questions, concerns, or issues with your mattress, an authorized dealer will be able to assist you and provide guidance. On the other hand, unauthorized dealers may not have the knowledge or resources to offer the same level of support, leaving you on your own if any problems arise.

To avoid these risks, it's crucial to only purchase mattresses from authorized dealers. Authorized dealers have a direct relationship with the mattress manufacturer, ensuring that you are getting a genuine product and access to warranty protection. Additionally, authorized dealers often have a better understanding of the product and can provide expert advice to help you find the right mattress for your needs.

At Mattress Xperts, we are an authorized dealer for top mattress brands like Sealy, Tempurpedic, Stearns and Foster and More. 

We take pride in offering our customers high-quality mattresses that are backed by manufacturer warranties. When you buy from us, you can have peace of mind knowing that you are getting a genuine product and the support you need throughout your mattress ownership.



5 Essential Things to Consider when buying a mattress

What is the one thing I should know before mattress shopping?

First thing to know before mattress shopping is how do you sleep at night? What is the position you fall asleep in at night, and what is the position you wake up in the morning? This will help your sales person Identify your needs.

Consider your budget before shopping for a Mattress.

Budget is always a good thing to consider when shopping for a mattress. Know your budget prior to mattress shopping. Always, be up front and honest with your sales person about your budget. A good sales person will always stick to your budget and give you payment options if you need to go over your budget.

Know your bed size and height

I know this may sound strange but mattresses heights range any where from 8" all the way up to 37". Knowing the height of your bed is important to making a good purchase.

Do you wake up with back pain in the morning?

Morning Pain Check. A week or so prior to shopping for a mattress take a mental note of morning pains. If you wake up with tingling or numb hands, does your rib area hurt, is your neck or shoulder hurting. These are all a good reference for your sales associate. Knowing these things can lead your salesperson to the right mattress for you.

Should you consider your weight and size when mattress shopping?

Absolutely. Your BMI or Body Mass Index plays a role in finding a suitable mattress for you to sleep on. Mattress Associates are trained to take BMI into consideration. A 90 lb woman will have different needs than a 200 lb man. All body compositions are different which is why Mattress stores offer so many models to chose from and buying a one size fits all online mattress is not a good way to shop.