Warranty Claim Online

At Mattress Xperts, we understand the importance of a good night's sleep. That's why we offer warranties on our mattresses to provide you with peace of mind and ensure your satisfaction with your purchase. If you think you might have a warranty issue with your mattress, we're here to help. Please fill out our online warranty information form, and our dedicated team will assist you in resolving any concerns you may have.

Our mattress warranties are designed to protect you against manufacturing defects and ensure the longevity of your mattress. Here are a few key points to keep in mind:

1. Warranty Coverage: Our warranties typically cover defects in materials and workmanship for a specified period of time. The specific coverage and duration may vary depending on the mattress model you purchased. Please refer to your mattress's warranty documentation for detailed information.
2. Submitting a Warranty Claim: To initiate a warranty claim, please fill out our online warranty information form. Provide as much detail as possible about the issue you're experiencing, and our team will review your claim promptly.
3. Inspection Process: In some cases, we may need to inspect your mattress to determine the nature of the issue and validate your warranty claim. Our team will guide you through the inspection process and provide further instructions.
4. Resolution Options: If your warranty claim is approved, we will work with you to find the best resolution based on the specific circumstances. This may include repairing or replacing the mattress, depending on the nature of the defect.
5. Exclusions: It's important to note that our warranties do not cover normal wear and tear, damage caused by misuse or improper care, or changes in comfort preferences. Please refer to your mattress's warranty documentation for a complete list of exclusions.

At Mattress Xperts, we strive to provide exceptional customer service and ensure your satisfaction with your mattress purchase. If you have any questions or concerns about your mattress warranty, please don't hesitate to contact our customer support team. We're here to assist you every step of the way.

Thank you for choosing Mattress Xperts. We appreciate your trust in our products and look forward to resolving any warranty issues you may have.