Shipping & Delivery
While we do charge a local delivery fee due to a rise in fuel we also include the removal of your old mattress and personalized set-up
If you are local and we have the order in-stock we we can get your order to you Same-Day or Next Day. If you are ordering from another state delivery will need to be arranged through our customer service department.
We can ship most of our items to other locations. Contact Support for more information
While other mattress stores charge up to a 20% Restocking Fee. Mattress Xperts does not. We do not "restock" our Items.
Due to the transient nature of our state, we have had to discontinue our refund policy. We now only offer an exchange program for our clients.
We are not offering exchanges on Adjustable bases due to the technical aspects of the setup.
* As a Customer of Mattress Xperts, you will receive 1 exchange on your mattress choice.
* You will pay the difference in upgrade plus re-delivery.
* If you are not still satisfied we will try our best to please you.
Reasons to Buy at Mattress Xperts
At Mattress Xperts if you have an issue that our Expert staff can not resolve you can contact the owners by asking the team for the owner's email address.
* If a disparaging remark is made online without speaking to the owners first you forfeit this right.
Yes, each of our customers receives a store policy upon purchase.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.